Privacy Policy

Introduction

Synergic Technologies Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, share, and protect personal information in accordance with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles (IPPs).

Synergic Technologies Limited is a New Zealand registered company. Our principal place of business is Level 2, 26 Hobson Street, Auckland 1010, New Zealand.

How We Collect Personal Information

We collect personal information in two ways:

• ●Directly from you — when you contact us through our website forms, by email or phone, or during a proposal or consulting engagement.
• ●Automatically — when you use our website, through cookies and similar technologies (see Cookies, Analytics & Advertising below).

We collect personal information directly from the individual concerned. We do not purchase, rent, or otherwise obtain personal contact information about you from third-party data brokers, marketing-list providers, or web scraping. If this ever changes, we will update this policy and meet our notification obligations under Information Privacy Principle 3A of the Privacy Act 2020.

Information We Collect

We may collect the following personal information:

• ●Contact information — name, email address, phone number, company name, and your area of enquiry when you contact us through our website, email, or phone.
• ●Website usage and device data — pages visited, time on site, referral source, approximate location, and device and browser identifiers, collected via cookies and analytics and advertising tools. We use this to operate and improve our website and to measure our marketing.
• ●Business engagement information — information provided during consulting engagements, proposals, and project delivery as required for service delivery.

How We Use Your Information

We use personal information for the following purposes:

• ●Responding to enquiries submitted through our website or other channels
• ●Providing consulting services and project delivery
• ●Sending relevant information about our services where you have expressed interest
• ●Measuring and improving our website, services, and marketing (including advertising performance)
• ●Meeting our legal and regulatory obligations

Cookies, Analytics & Advertising

Our website uses cookies and similar technologies for analytics, security, and advertising measurement. This involves the following third-party providers, some of which process data outside New Zealand:

• ●Google Analytics (GA4) — website analytics
• ●Google Ads — advertising and conversion measurement. Where enabled, this may include sharing hashed (pseudonymised) contact data, such as an email address you provide, with Google solely to measure advertising conversions.
• ●LinkedIn Insight Tag — advertising analytics and conversion measurement
• ●Google reCAPTCHA — protecting our forms from spam and abuse

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

Information Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share personal information only with service providers that help us operate our business and website, and only as necessary. These include Vercel (website hosting), Resend (email delivery), and the analytics and advertising providers listed above. Some of these providers are based overseas (including the United States); where personal information is disclosed outside New Zealand, we take reasonable steps to ensure comparable safeguards are in place, consistent with the Privacy Act 2020. We will not otherwise share your information without your consent unless required by law.

Data Storage and Security

We take reasonable steps to protect personal information from loss, unauthorised access, modification, or disclosure. Information may be stored in New Zealand or in secure cloud services operated by our technology providers. Where information is stored outside New Zealand, we ensure appropriate protections are in place consistent with the Privacy Act 2020.

Your Rights

Under the Privacy Act 2020, you have the right to:

• ●Request access to the personal information we hold about you
• ●Request correction of any inaccurate information
• ●Request deletion of your information where we no longer have a legitimate reason to hold it
• ●Withdraw consent for any optional communications

To exercise any of these rights, contact us using the details below.

Changes to This Policy

We review this policy at least annually and after any material change to our data practices or to New Zealand privacy law. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner.