NZ’s Preeminent Freight & Logistics Conference
The Freight Future Summit, held on 1–2 August 2022, was New Zealand’s preeminent freight and logistics conference — the first in two years following the disruption of COVID-19. The event brought together industry leaders, logistics professionals, and supply chain practitioners to discuss the challenges and opportunities facing New Zealand’s freight sector.
Dave Christie, Co-founder of Synergic Technologies and former NZTE Supply Chain Advisor, presented findings drawn from over 200 supply chain reviews conducted with NZTE’s export business customers across New Zealand.
Key Insights
A recurring theme across those 200+ reviews was a telling pattern: the majority of businesses that approached NZTE did so because of shipping and freight issues. Rising costs, unreliable transit times, and capacity constraints were the presenting problems.
However, the reality was that most of these businesses had relatively little influence over global shipping and port operations. The factors driving their freight pain — container availability, port congestion, carrier schedules — were largely outside their control.
“Most businesses came to us about freight. But the biggest opportunities for improvement were almost always in areas within their own control.”
— Dave Christie, Freight Future Summit 2022
Where the Real Opportunities Lie
The most impactful recommendations from those reviews consistently pointed to areas within the business’s own control:
Supply Chain Strategy
Defining a clear supply chain strategy aligned to business goals — rather than reacting to the crisis of the day.
S&OP / Demand Planning
Implementing or maturing Sales & Operations Planning to balance supply and demand with better forecasting.
Inventory Optimisation
Right-sizing inventory levels to free up cash without compromising service — rather than stockpiling as a hedge against uncertainty.
Capabilities, Processes & Systems
Investing in the people, processes, and systems that underpin supply chain performance — areas where improvement is entirely within the business’s control.
The message was clear: while global freight challenges are real, the most effective response for New Zealand exporters is not to wait for the world to sort itself out. It is to strengthen the supply chain foundations that are firmly within their own control.

